Special Servicing & NPL Management

SitusAMC is helping clients navigate CRE distress through a white-glove, resolution-first approach to special servicing and NPL management.

Connect

Overview

Helping Navigate CRE Distress

SitusAMC is the leader in special servicing with a proven track record of success and an unwavering commitment to delivering exceptional service to our clients. Our clients benefit from our extensive expertise in negotiating complex large loan restructures, navigating judicial foreclosure/bankruptcy proceedings, and handling REO management across all property types and geographies.

$103B+

UPB that are named special servicer as of 01/01/2025

93%

recovery rate in the past 5 years

#1

Special servicer for US SASB issued in 2022/23

#2

Special servicer for US CMBS issues in 2022-24

Capabilities

We provide comprehensive asset management solutions support across a range of Deal types including single-asset single-borrower (SASB), legacy CMBS/ CMBS 2.0 deals, CLOs, Freddie Mac securitizations, and commercial SFR.

Restructures/Modifications/DPO Negotiations
Pursuit of Creditor’s Rights and Legal Remedies
Foreclosure and REO Management
Note and REO Sales

Why Us

Leader in Special Servicing

Experience

Proven, experienced team across all levels with an average of more than 27 years of experience.

Service

We provide our clients with a white-glove approach by offering a need-driven, collaborative and responsible engagement model. We dedicate a highly responsive single point of contact, helping streamline client engagement and reduce operational risk.

Expertise

Our team has deep knowledge of local markets and procedures and benefits from extensive professional relationships in all major US markets and most secondary markets, as well as deep understanding of collateral issues, legal process and other factors.

Legal Approach

Our team manages assets directly and leverages local legal counsel (rather than national firms). This approach helps effectively manage the business plan and legal costs in order maximize recoveries.

"At SitusAMC, we approach special servicing with a blend of deep expertise and unwavering commitment to world-class service. Our team's extensive experience enables us to navigate complex workouts and deliver tailored solutions that align with our clients' strategic objectives.”